Shipping policy

Shipping Policy

Effective Date: 8 February 2026

Murli Tea Company is committed to delivering your tea safely and on time. Please review our shipping policy below.

We ship orders across India using trusted courier partners.
Orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.

Delivery typically takes 3–7 business days after dispatch, depending on your location.
Delivery timelines may vary due to factors such as weather conditions, public holidays, or unforeseen logistical issues.

Shipping charges, if applicable, are clearly displayed at checkout before payment.

Once your order is dispatched, tracking details are shared via SMS or email to help you monitor delivery status.

If you receive a damaged, missing, or incorrect order, please contact Murli Tea Company within 48 hours of delivery for assistance.